🇨🇦For Canadian e-commerce merchants

Chargeback Management for Canadian Online Stores

We handle your entire dispute workflow — analysis, evidence, submission. $10 per case. At current rates, that's approximately C$14.

C$95 avg

Average Canadian chargeback value

+18%

Year-on-year chargeback volume growth in Canadian e-commerce

70%

Of Canadian chargebacks are friendly fraud — disputed legitimate purchases

0.9%

Visa's chargeback threshold — exceed it and you risk losing card acceptance

How it works

1

You submit case details

Fill in the dispute form with order info and any evidence you have.

2

We analyse the dispute

We review the reason code and identify the strongest response strategy.

3

We write the response

A network-compliant rebuttal tailored to Visa, MC, Amex, or Discover rules.

4

We submit to the network

We handle submission and track the deadline — no missed windows.

5

You receive the outcome

We notify you of the result and include it in your monthly report.

Works with your payment processor

StripePayPalShopify PaymentsSquareMonerisTD MerchantAdyenWooCommerce

Simple, transparent pricing

At current rates, $10 USD ≈ C$14 per case

Flat fee
$10
per case (~C$14)
  • Predictable cost
  • No % taken from recovery
  • Best for AOV above C$70/$50
  • No minimum
Zero risk
Success fee
20%
of recovered amount only
  • Pay only when you win
  • No upfront cost
  • Best for zero-risk preference
  • Switch anytime

Canadian-specific questions

Get in touch

We typically respond within 1 business day.