Stripe disputes, answered before the deadline.
Install ChargeMate from the Stripe App Marketplace. Disputes sync with their reason, amount and deadline, and each one gets an AI-drafted response for you to review.
3 free responses · no card · flat price, no cut of what you winThree steps, then it runs itself.
Install the app
Add ChargeMate from the Stripe App Marketplace and link it to your ChargeMate account. No code.
Disputes sync
Each dispute appears in ChargeMate with its reason, amount and deadline.
Review the draft
Read the AI draft, add evidence, then paste it into Stripe's evidence form or finish it in ChargeMate.
Stripe's dispute reasons, mapped to network codes.
Stripe labels disputes with its own categories. ChargeMate reads the underlying network reason code so the response answers what the issuer is actually asking. Browse every code in our chargeback reason codes library.
| STRIPE REASON | TYPICAL NETWORK CODES |
|---|---|
| fraudulent | Visa 10.4 · MC 4837 · Amex F24 |
| product_not_received | Visa 13.1 · MC 4853 · Amex C08 |
| product_unacceptable | Visa 13.3 · MC 4853 |
| subscription_canceled | Visa 13.2 · Amex C28 |
| duplicate | Visa 12.6.1 · MC 4834 · Amex P08 |
| credit_not_processed | Visa 13.6 |
Typical mapping. The exact code on each dispute comes from the card network.
Per response
Instead of 2–4 hours collecting evidence and writing by hand.
From, per response
Flat price. No percentage of what you recover.
Card networks
Visa, Mastercard, Amex and Discover: 73 reason codes covered.
What the app can and can't do
The app asks Stripe for read-only access to disputes, the payments behind them and your business name. Uninstall it in Stripe to revoke that access. Prefer not to install an app? You can also connect Stripe from the ChargeMate dashboard.
Security details →- IT DOES
- ✓ Read disputes and the payments they belong to
- ✓ Draft a response for a dispute, matched to its reason code
- ✓ Show the draft in Stripe and in ChargeMate for you to review
- IT NEVER
- ✗ Submits anything to Stripe without you
- ✗ Moves money or issues refunds
- ✗ Changes your Stripe data: its permissions are read-only
