EMV List/Stolen/Non-received

- Upgrade to compliant terminals - Make sure to obtain additional validation, such as an imprint or PIN - Take an imprint (either electronic or manual) for every card-present transaction - Train staff on the proper handling of terminal issues 1. Dip the Chip - Utilize an EMV or chip-enabled POS system whenever feasible. Avoid swiping or manually keying-in cardholder information during a card-present sale unless absolutely necessary. 2. Know Your Buyer - Verify customer identification by checking ID for all in-person transactions. This is especially important for high-dollar-value transactions. 3. Never Skip Out On Authorization - Get a legitimate authorization code, as well as a card imprint, for any manually entered transactions, or key in the card verification number. 4. Get Consent - With a card-not-present sale, be sure to get explicit approval from the cardholder for billing for goods or services. Clarify the terms up front so there’s no misunderstandings. 5 Keep Good Records - Keep records that link the cardholder’s consent to the billing details and terms for the goods or services purchased.