Multiple ROC's

- Get valid authorization for every transaction submitted for processing - Do not reattempt authorization after a hard decline - Maintain accurate transaction records - Ensure CRMs and other software are up to date 1. Get Valid Authorization - Always include a valid authorization approval when submitting charges for processing. This serves as proof that the transaction was approved by the cardholder's bank, safeguarding against unauthorized transaction disputes. 2. Respect Declined Authorizations - If a transaction is declined during the authorization process, don’t attempt to submit it. A declined authorization is a clear signal from the card issuer about the transaction's invalidity. Pushing it through can lead to disputes and chargebacks. 3. Maintain Accurate Transaction Records - Keep detailed and organized records of all transactions, including receipts, customer communications, and proof of delivery. These documents are crucial for disputing chargebacks, demonstrating the legitimacy of the transaction, and customer consent. 4. Update Your Software - Outdated fraud prevention solutions may fail to intercept new threats, while other outdated technologies can be exploited by fraudsters. Keep up with all software updates and patches and deploy them as soon as possible. 5. Know Key Fraud Red Flags - New customers — especially those making a high-value purchase — should be subject to additional screening. Other factors like transaction velocity, requesting expedited shipping, and billing address mismatches are signs of possible fraud as well. 6. Adopt a Multilayer Approach - Use a number of fraud detection tools that can work together to strengthen and reinforce one another. Proxy piercing, geolocation, CVV verification, and address verification are just a few examples.