Guide·5 min read

Stripe Chargeback Automation

Learn how Stripe chargeback automation helps merchants respond faster, submit better evidence, and win more disputes.

Stripe disputes are time-sensitive

Stripe gives merchants a limited window to respond to disputes. Missing deadlines or submitting weak or incorrect evidence almost always results in a lost chargeback.

Manual handling may work at low volumes, but it simply does not scale.

Common Stripe chargeback mistakes

Many merchants lose disputes because of avoidable errors in the process. The most frequent issues include:

  • Responding too late (missing the deadline).
  • Using generic explanations that lack detail.
  • Uploading incomplete evidence regarding the transaction.
  • Ignoring reason-code-specific requirements set by card networks.

How Stripe chargeback automation works

With Chargemate, disputes are imported automatically from Stripe. The process removes manual friction:

  1. Data Collection: Order, customer, and delivery data is automatically attached.
  2. Analysis: The chargeback reason code is analyzed to determine the strategy.
  3. Resolution: A compliant response is generated, and evidence is prepared for submission.

No copy-paste and no guesswork.

Why automation improves win rates

Automated workflows ensure the correct evidence is submitted for each specific reason code. Responses are structured and consistent, and merchant policies are properly referenced.

This organized approach is exactly what banks expect when reviewing disputes.

Built for Stripe merchants

Chargemate is designed for businesses that need a scalable dispute workflow, including:

  • eCommerce businesses
  • Subscription-based companies
  • SaaS platforms
  • High-volume Stripe accounts

Ready to fight chargebacks?

Let ChargeMate handle your disputes end-to-end.

Open the app