Chargeback Management Software for Stripe & Shopify Merchants
Automate Stripe and Shopify chargebacks, generate compliant dispute responses, and increase your win rate with Chargemate.
Chargebacks are costing your business more than you think
If you run an online business using Stripe or Shopify, chargebacks are not just refunds. They directly affect your revenue, payment account stability, and long-term scalability.
Manual chargeback handling often leads to missed deadlines, incorrect evidence, and low win rates. Chargemate solves this problem with automated chargeback management built specifically for Stripe and Shopify merchants.
What is Chargemate
Chargemate is a chargeback management software designed to streamline the dispute process. It handles the entire workflow from a single dashboard:
- Automatically imports disputes from Stripe.
- Matches disputes with Shopify orders.
- Analyzes reason codes to determine the best defense.
- Generates compliant responses and prepares evidence for submission.
Why merchants switch to automated chargeback management
Manual workflows are slow and inconsistent. Chargemate helps merchants achieve measurable results:
- Reduce manual work by up to 80%.
- Increase dispute win rates by 20–40%.
- Avoid missed Stripe deadlines.
- Protect payment account health.
Supported chargeback types
Chargemate supports major card network reason codes, ensuring every response follows strict rules. Supported categories include:
- Fraud and unauthorized transactions.
- Merchandise not received.
- Not as described or defective items.
- Cancelled services.
- Duplicate or "paid-by-other-means" disputes.
Stop losing revenue to chargebacks
Chargebacks are unavoidable, but losing them is not. Chargemate helps merchants recover revenue, save time, and scale their business safely.